The truth about lying

Knowing when to ask the next question, the behaviors that signal when the whole story isn't being told and what questions to ask can help you cut through deception and lying so you can have confidence in your communications. Based on the same methods used by professionals, but appropriate for everyday interactions, these skills and techniques can be applied in almost every situation such as hiring a nanny or household worker, working with an employee, talking with a service provider, dealing with a teenager and communicating in a romantic relationship.